Entries by Andy Mills

Back to basics?

The Coronavirus pandemic has forced those of us who seek public opinion on proposals for change to public services to think differently. Like GP telephone appointments and video consultations, most of us have embraced digital technology to create online dialogue with people who want to give their opinions. There are webinars, podcasts, surveys and polls […]

Moving from temporary to permanent change to services in Scotland?

Whilst Scotland may arguably have managed lockdown, COVID infection, hospital admission and mortality, better than much (all) of the UK, Scotland is still facing significant challenges not only in supporting their communities through the COVID crisis, but also, with partners, in supporting them through a period of recovery.  The scale of change is unprecedented and […]

Under pressure to consult on temporary changes to services as part of COVID recovery?

Local Authorities are facing significant challenges not only in supporting their communities through the COVID crisis, but also, with partners, in supporting them through a period of recovery.  The scale of change is unprecedented. Whether thinking about consulting on emergency/temporary changes to a permanent state or more widespread fundamental changes to operating models and the […]